Shipping policy
Shipping Policy – Kidfolk&Co
Welcome to Kidfolk&Co. We’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for details on processing times, delivery estimates, and shipping support.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or holidays.
- During peak seasons, promotions, or holidays, processing times may be slightly delayed.
Shipping Times
Estimated delivery times vary depending on your location:
- United States: 5–10 business days
- International Orders: 7–20 business days
Please note that shipping times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions, which will be clearly displayed on the website.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is entered:
- We are not responsible for lost or delayed packages.
- Additional shipping fees may apply for reshipment.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact the shipping carrier first. If you still need assistance, contact us and we’ll do our best to help resolve the issue.
International Shipping & Customs
International customers are responsible for any customs duties, taxes, or import fees required by their country. We are not responsible for delays caused by customs processing.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging so we can assist you.
Contact Us
If you have any questions about shipping or your order, please contact us through our website: